GoCleaner Privacy Policy

Updated on : July 19 , 2024

Effective date: December 15, 2023

iOS developer: Zhang Yong

              This GoCleaner Privacy Policy ("this Policy") is intended to explain to you what you should know when using the GoCleaner APP (hereinafter referred to as the "Product" or "Service"):

  1. How we collect and use your personal information
  2. How we use cookies
  3. How we share, transfer and publicly disclose your personal information
  4. How we protect your personal information
  5. Your rights
  6. How we handle children’s personal information
  7. How your personal information is transferred globally
  8. Applicable Law and Jurisdiction
  9. How this Policy is Updated
  10. Contact Us
  11. Appendix: Permission application and application scenarios

 

We attach great importance to the protection of your personal information, and we are committed to maintaining your trust in us. We promise to take appropriate security measures to protect your personal information in accordance with the generally applicable security standards in the industry. On this basis, we promise that the maximum extent of the collection and use of your personal information will not exceed the scope of this GoCleaner Privacy Policy. At the same time, it should be noted that this policy does not apply to products or services provided to you by other third parties. If you use products or services provided by a third party, please pay attention to the user agreement of the third-party products or services and the GoCleaner Privacy Policy.

Before using our products and services, please be sure to read this policy carefully and fully understand it, and pay special attention to the italic bold fonts.

 

I. How Do We Collect and Use Your Personal Information?

1. Providing you with network security and operational security

              To protect your account, network, operation and system security, and prevent phishing fraud and Trojan viruses, we may collect your device information, including the unchangeable unique device identifier (such as IMEI number, Android ID, SIM card IMSI information), hardware serial number, and MAC address during your use of this product.

2. Provide you with other related product features and/or services

              In order to realize the following product functions and/or services, we may need to collect corresponding personal information from you. If you refuse to provide it, you will not be able to use this specific service.

(1) Customer Service . When you use Easy Clean , if you need to file a complaint, make an inquiry or appeal to us, we may need to collect your name, mobile phone number, email address and other valid contact information to facilitate contacting you or helping you solve the problem. If you refuse to provide the above information, we may not be able to provide you with timely feedback on the relevant processing results.

(2) Network environment optimization . We may also collect your network operator and type, network type, and WIFI name to help you save network traffic during the advertising push process. For example, when we detect that you are in a WIFI environment, we may directly play video advertising content for you; when we detect that you are in an environment with no network or weak mobile network, we will only push advertising content that you have cached locally.

(3) Maintain product security and troubleshoot in a timely manner. In order to maintain the normal operation of our services, protect your account security, troubleshoot product failures, improve and optimize our services, we will collect your IMEI, device model information, login IP address, and operation log information. This type of information is necessary to provide services and will be de-identified after collection and will not be used to identify any specific user.

(4) For sharing functions. If you share the content in GoCleaner to a third-party platform, we will read your application list information to determine whether the third-party platform exists in order to achieve the purpose of sharing.

3. Use of your personal information based on other special circumstances

( 1) If you believe that your relevant rights have been infringed, you may file a complaint or report in accordance with our infringement complaint process and through the contact information we publish. During this process, we will ask you to provide valid personal identity information to verify the authenticity of the complaint or report.

( 2) Please understand that the functions and services we provide to you are constantly updated and developed. If we want to use your personal information for other purposes not specified in this Policy, or use the collected information for other purposes based on specific purposes, we will inform you through page prompts, interactive processes, and website announcements , and obtain your consent again before use.

 

II. How We Use Cookies

              To ensure the normal operation of the website and to help you have an easier access experience, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store your preference data to help you avoid the tediousness of repeatedly filling in personal information, entering historical search content, etc. You can manage or delete cookies according to your preferences, and you can also clear all cookies saved on your computer. For more information, please see About Cookies.org. We will not use cookies for any purpose other than the purposes described in this policy. Most web browsers have the function of blocking cookies, and you can clear all cookies saved on your computer through the browser setting options, but if you do this, you may need to change the user settings yourself every time you visit our website.

 

III. How Do We Share, Transfer, and Publicly Disclose Your Personal Information?

1. shared

              We will not share your personal information with any company, organization or individual, except in the following circumstances:

(1) Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.

(2) Sharing under legal conditions: We may share your personal information with others in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, or the mandatory requirements of government departments or judicial organs in accordance with the law.

(3) To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of GoCleaner and its users or the general public from damage;

(4) Sharing with authorized partners: For the purposes stated in this policy only, some of our services will be provided by authorized partners, such as promotion services, product analysis services, and technical support services. We may share some of your personal information with our partners to ensure that the services provided to you are completed smoothly and to help us provide better customer service and user experience. We will only share your personal information for legitimate, lawful, necessary, specific, and clear purposes, and will only share personal information necessary to provide services; at the same time, for companies, organizations, and individuals with whom we share personal information, we will sign strict confidentiality agreements with them and require them to handle personal information in accordance with our GoCleaner Privacy Policy and any other relevant confidentiality and security measures. Our partners have no right to use shared personal information for any other purpose. Our partners include the following types:

              First, advertising service partners. We may introduce such partners, such as CSJ or Youlianghui, to help us count and evaluate the contact effects of online advertising. We will share some de-identified personal information with them, including: IP address, encrypted device information (IMEI, device model and language, time zone). We will not share your sensitive personal information with partners.

Second, technical support partners. Partners who provide us with technical support will collect relevant personal information from our users to implement the services they support. At the same time, there are also partners who provide analytical services, who will collect a small amount of personal information from our users that has been de-identified based on their information security rules to help us count the distribution of product users and evaluate the effectiveness of product promotions. Products may choose to use some of these third-party partners, or change partners at different times, so the partners in the list may be adjusted. The specific information collected by technical support partners is as follows:

(a) SDK name: Thinking Data

Company Name: Thinking Data (Shanghai) Co., Ltd.

Purpose and scenario of use: Count user behavior and optimize products

Specific information collection fields: Application data statistics

Third-party privacy policy link: https://docs.thinkingdata.cn/ta-manual/latest/en/installation/installation/privacy.html

(b) SDK name: Digital Union SDK

Company Name:Beijing Digital Union Network Technology Co., Ltd.

Purpose and scenario of use: To prevent fraud, prevent tampering with device information and cheating , and provide better services and a better ecological environment

Specific information fields collected: application package name, application time information, application version number, installation path, application size; CPU, screen resolution, total memory information; country code, startup time, system time; mobile phone brand, mobile phone model, memory, CPU.

Third-party privacy policy link: https://www.shuzilm.cn/privacy_en

(c) SDK name: Adjust SDK

Company Name: Adjust, Inc

Purpose and scenario of use: Marketing attribution

Specific information collection field: Device ID

Third-party privacy policy link: https://www.adjust.com/terms/privacy-policy/

(d) SDK name: Firebase SDK

Company Name: Firebase, Inc

Purpose and scenario of use: Crash log

Specific information collected fields: Application information

Third-party privacy policy link: https://policies.google.com/privacy

2. transfer

              We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

(1) We will transfer your personal information to other parties with your explicit consent;

(2) In the event of a merger, acquisition or bankruptcy liquidation, if personal information is transferred, we will require the new company, organization or other entity that holds your personal information to continue to be bound by this Privacy Policy. If the collection, processing, purpose of use, etc. of personal information stipulated in this Policy changes, we will require the company, organization or other entity to re-solicit your authorization and consent.

3. Public Disclosure

              We will only collect or disclose your personal information in the following circumstances:

(1) After obtaining your explicit consent;

(2) We may disclose your personal information based on mandatory requirements of laws, regulations, judicial organs or administrative authorities.

4. Exceptions to Unauthorized Collection, Sharing, Transfer or Public Disclosure of Personal Information

              In accordance with relevant laws and regulations, in the following circumstances, we may collect, share, transfer or publicly disclose your personal information without your authorization or consent.

(1) Directly related to national security, national defense security and other national interests;

(2) directly related to major public interests such as public safety, public health, and public knowledge;

(3) Directly related to criminal investigation, prosecution, trial and execution of judgment;

(4) For the purpose of protecting your or other individuals’ life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain the consent of the individual;

(5) Necessary for signing and performing a contract according to your request;

(6) Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;

(7) When it is necessary to conduct statistical or academic research in the public interest, and when the results of academic research or descriptions are provided to the outside, the personal information contained in the results is de-identified;

(8) Personal information collected from legally disclosed information, such as legal news reports, government information disclosure, etc.;

(9) Other circumstances prescribed by laws and regulations.

 

IV. How Do We Protect Your Personal Information

              1. We have used security measures that meet industry standards to protect the personal information you provide and prevent the data from being accessed, disclosed, used, modified, damaged or lost without authorization. We will take all reasonable and feasible measures to protect your personal information. For example, the data exchanged between your browser and the "Service" is protected by SSL encryption; we provide HTTPS secure access to the supporting Web services provided by the product; we will use encryption technology to ensure the confidentiality of the data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

2. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We promise to keep your personal information stored for the period required by law or reasonably necessary to achieve product functions and services. We will immediately delete or anonymize personal information that exceeds the period.

              3. The Internet is not an absolutely secure environment, and emails, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send personal information through such means. Please use a complex password to help us ensure the security of your account.

              4. The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send to us.

              5. In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective means to issue an announcement. At the same time, we will also proactively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

 

V. Your Rights

              We attach great importance to your management of personal information and do our best to protect your rights to access, modify (update or correct), delete and withdraw your authorization consent so that you have sufficient ability to protect your privacy and security.

  1. Manage and withdraw your authorization for your information and marketing information

(1) Personal information management

We solemnly promise that we will not save your personal information locally. If you wish to delete your personal information, you can do so by uninstalling this app.

(2) Change or withdraw your authorization information

You can withdraw your consent by canceling your login status, turning off functions, changing application permissions in the client settings, etc., changing the scope of your authorization for us to continue to collect personal information or withdrawing your authorization. Please understand that specific business functions and services will require your information to be completed. When you withdraw your consent or authorization, we will no longer be able to provide you with the functions and services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the personal information processing previously carried out based on your authorization.

If you believe that we have violated laws and regulations or your agreement in collecting and using your personal information, you can also contact us through "Settings" - "Feedback" or send an email ( zhangspider2625@163.com ) and request to delete your relevant personal information. We will confirm the issue as soon as possible and respond and handle it in a timely manner after a dedicated person verifies your user identity.

(3) Refuse to accept push and marketing information

You can unsubscribe from our push notifications or marketing information sent to you through "Mobile System Settings" - "App Permissions" - "Turn off Push" .

  1. Cancel your account

You can contact us through "Settings" - "Feedback" or send an email ( zhangspider2625@163.com ) to apply for account cancellation. Before you cancel your account, we will verify your personal identity, security status, and device information. You know and understand that account cancellation is irreversible. Once you cancel your account, we will stop providing you with related services.

  1. Complaints and Reports

In certain business functions of Easy Cleaning and related services, we may make decisions based on non-human automatic decision-making mechanisms, including information systems and algorithms. If these decisions significantly affect your legal rights and interests, you have the right to ask us for an explanation, and we will provide appropriate relief.

for your reasonable requests above. However, for repeated requests that exceed reasonable limits, we will charge a certain cost fee based on the actual situation. We may reject requests that are unreasonably repeated, require too many technical means (such as developing a new system or fundamentally changing the current management), pose risks to the legitimate rights and interests of others, or are extremely impractical.

  1. Stop operation and inform you of your rights

If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations by individual delivery or announcement, and delete or anonymize your personal information held .

 

VI. How Do We Handle Children’s Personal Information?

              1. If you are under 18 years old, please be sure to read this policy in the presence of your guardian before using our products and/or services, and make sure you have obtained your guardian's explicit consent before using our services.

              2. In the case of collecting children’s personal information when using our products or services with the consent of their guardians, we will only use, share, transfer or disclose this information when permitted by laws and regulations, with the explicit consent of the guardian or when it is necessary to protect the child.

              3. If your guardian does not agree with your use of our services or provision of personal information to us in accordance with this Policy, please immediately terminate your use of our services and notify us in a timely manner.

              4. If you are a parent or guardian and have any questions about the use of our products/services by your children or the user information they provide to us, please contact us in a timely manner.

 

VII. How Your Personal Information is Transferred Globally

We will store user personal information collected within the territory of the People's Republic of China (hereinafter referred to as "China") within China in accordance with laws and regulations.

Since we provide products or services to users through resources and servers around the world, this means that, after obtaining your authorization and consent, your personal information may be transferred to overseas jurisdictions of the country/region where you use the products or services, or be accessed from these jurisdictions.

Such jurisdictions may have different data protection laws or even no relevant laws. In such cases, we will ensure that your personal information is adequately protected as in the People's Republic of China. For example, we will ask for your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.

 

VIII. Applicable Law and Jurisdiction

              This GoCleaner Privacy Policy is subject to the laws of mainland China. Any dispute arising from this GoCleaner Privacy Policy shall be subject to the jurisdiction of the court where the defendant resides .

 

IX. How To Update This Policy

              Our GoCleaner Privacy Policy may be changed from time to time according to business adjustments, changes in laws, regulations or policies. Without your explicit consent, we will not reduce the rights you should enjoy under this GoCleaner Privacy Policy. We will publish any changes to this policy on a dedicated page. For major changes, we will notify you through pop-ups, push notifications, etc. within the product or service.

              If you do not agree to the modified GoCleaner Privacy Policy, you have the right and should immediately stop using our products and/or services. If you continue to use our products and/or services, you will be deemed to have accepted the changes we have made to the relevant terms of this policy.

              Major changes referred to in this policy include but are not limited to:

              (1) The purpose of our processing of personal information, the type of personal information we process, the way we use personal information, etc. have changed;

(2) Your rights to participate in the processing of personal information and the way in which you exercise them have changed;

(3) When the personal information security impact assessment report indicates the existence of risks.

 

X. Our Contact Information

This product is developed and operated by developer Zhang Yong . If you have any questions, comments, suggestions or complaints about the content of this policy, you can contact us through the following methods: zhangspider2625@163.com

 

XI. Appendix: Permission Application and Application Scenarios

              This is just a description of permissions. When you use a specific product function, we will apply for the permissions necessary to use the function. If you do not agree to enable the permission, please click "Do Not Allow". Rejecting the permission application will only affect your use of the specific product function. We list the types of permissions that the product may collect and their purposes.

App permissions

Permissions and information acquisition description

Purpose and business scenarios of permission use

Network access permissions

Access network information

For easy clean download and normal operation ;

Phone permissions

Read phone status

Read the mobile phone status, which involves the IMEI information of the user's device, to identify the user, protect your account, network, operation and system security, prevent phishing fraud and Trojan viruses , and conduct user data statistics (installation, activity) ;

Camera permissions

Allow camera use

Used for product problem feedback function , taking photos and uploading screen snapshots ;

Album permissions

Allow reading and writing of albums

and videos from local albums for cleaning ;

Calendar permissions

Allows reading and writing calendar

Used to use the calendar cleanup function to clean up useless calendar items;

Tracking permissions

Allow tracking of device information

Used to provide better personalized content.

 

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